5 Good Reasons to Choose TheCAHPS for your HH-CAHPS Survey Administration

February 19, 2010

Here are 5 Good Reasons to Choose TheCAHPS for your HH-CAHPS Survey Administration…

  1. Qualified Vendor: Passing your HH-CAHPS evaluation is important.  You want to make sure to choose a qualified, CMS-approved vendor, that understands the home health industry and the challenges your agency faces.  TheCAHPS is a CMS-approved vendor of the CAHPS Surveys for both Home Health and Hospital.
  2. Experienced Vendor: TheCAHPS has over 11 years of experience creating, processing, and reporting results of patient satisfaction surveys for hospitals and clinics. All of our staff is highly trained and educated.
  3. Simplified Process: CAHPS Implementation can be time consuming and a daunting task.  We make the process simple for you, with an easy sign-up process and continued follow-up throughout.
  4. Personal Contact: Work with us, and you will get the attention and treatment you deserve.  You won’t get some pre-recorded voice message when you call, and you will have direct access to a Quality Manger.  We take pride in providing our customers with the best experience possible and don’t sub-contract out the survey implementation.
  5. Responsive and Keep You Informed: To make the CAHPS implementation process easy for you, we strive to keep you well informed about the entire process.  Your Quality Manager will explain each of the procedures, and steps you need to take to become CAHPS compliant.  We also understand that you need to have timely answers to your questions and we strive to make sure that our response time to your questions is never greater than one business day.

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